Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
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FOR MEDICAL STORES & PHARMACIES

Your pharmacy's WhatsApp, on autopilot.

Medicine orders, availability answers and monthly refill reminders, handled from one shared WhatsApp inbox for your whole staff. Matlab har regular customer ki dawa, time par yaad, order ready.

Free to start · No card required · Set up in minutes

  • Customers send prescriptions and orders right in the chat
  • Availability and price answers ready without the phone queue
  • Monthly refill reminders for regular patients, automatically
A cartoon pharmacist happily taking a medicine order on WhatsApp inside a bright, well stocked pharmacy
Refill reminders sent automatically
Shared team inbox Order flows Refill reminders Broadcasts AI replies Prescription photos in chat Customer lists Meta-approved templates
THE PROBLEM

Sound familiar?

01

The counter phone rings over every customer

Someone is standing at your counter while three callers ask if a medicine is available. Both wait, both get annoyed, and some simply walk to the next store.

02

Regular patients who run out quietly

A monthly medicine patient finishes their strip and buys from whoever is nearest that day. Their regular store, yours, never reminded them.

03

Orders taken on paper slips and personal phones

A home delivery order sits on a slip under the counter, or in a staff member's personal chat. When he is off, the order is forgotten.

PICTURE THIS

A typical day, run on WhatsApp

No new apps for your customers to learn. Everything happens in the chat they already use every day.

A cartoon pharmacist confirming a medicine order on WhatsApp while preparing a bag at the counter
12:00 PM, The regular order

Order in chat. Bag ready at the counter.

A regular customer sends their prescription photo and monthly list inside WhatsApp. Your team confirms availability and total in the same chat, and the bag is ready before they arrive.

  • Prescription photos and lists received right in chat
  • Availability and total confirmed before the visit
  • Every order visible to the whole staff in one inbox
A cartoon regular patient happily reordering monthly medicine on WhatsApp
Month end, The refill reminder

His monthly medicine, remembered for him

Regular patients get a friendly reminder before their monthly medicine runs out, with a one-tap way to repeat the order. They stay your customers, month after month.

  • Refill reminders sent automatically each month
  • Repeat orders confirmed in the same chat
  • Home delivery arranged in the same thread
AI FLOW BUILDER
You write, in your own words Har month ke aakhir me mere regular patients ko reminder bhejo ke un ki monthly dawa ka time ho gaya hai, aur agar wo order dein to list isi chat me le lo.
1 Month end arrives
2 Refill reminder sent
3 Order list taken in chat
4 Order lands in your shared inbox

No boxes to drag. You write it, the flow builds itself.

Any time, The availability question

You describe it once. The flow runs forever.

With the AI flow builder you do not drag boxes around. You write what should happen in plain words, and SocialGeniex builds the working flow for you.

  • AI replies answer timings and delivery questions instantly
  • Unavailable items offered with a next-stock update
  • Your staff only step in when a human is really needed
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THE PRODUCT

One inbox your whole team shares

Owner and counter staff, everyone replies from the same store number, with every order conversation in one place.

app.socialgeniex.com
SocialGeniex shared WhatsApp inbox for a medical store team
WHAT YOU GET

Everything runs from one number

Shared team inbox

Your whole staff replies from the same store number. No orders hiding in one person's personal WhatsApp.

Orders in chat

Prescription photos and medicine lists received right inside the conversation, confirmed by your staff.

Refill reminders

Monthly reminders for regular patients before their medicine runs out, so they never drift away.

AI replies for daily questions

Timings, home delivery, availability process, answered automatically, even after closing.

Broadcasts that help

New stock arrivals, health camp days and seasonal offers to customers who opted in, in one go.

Order flows

Address and order details for home delivery collected in a guided flow, nothing lost on paper.

GETTING STARTED

Live in three steps

1

Connect your number

Sign up free and connect your WhatsApp Business number, or get one during signup.

2

Set up your store

Add your timings, delivery areas and refill reminder flow once, and share your number everywhere.

3

Serve from one inbox

Take orders, answer questions and remind regulars from a single shared inbox.

PRICING

Start free. Grow when you're ready.

Every plan starts free with no card required. Yearly billing saves 20%.

Starter
Rs 0/ forever

For a first taste of orders on WhatsApp.

  • 1 WhatsApp number
  • Shared team inbox
  • Orders in chat
  • Broadcasts to opted-in customers
Start free
Growth
Rs 4,499/ mo

or Rs 3,599/mo billed yearly

For medical stores taking orders every day.

  • Everything in Starter
  • 20,000 messages / month
  • 2 WhatsApp numbers
  • Refill reminders
  • Broadcasts & order flows
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Pro
FOR BUSY PHARMACIES
Rs 14,999/ mo

or Rs 11,999/mo billed yearly

For busy pharmacies and multi-branch medical stores.

  • Everything in Growth
  • 100,000 messages / month
  • 5 WhatsApp numbers
  • 25,000 contacts
  • AI replies for daily questions
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Prices in PKR. Compare full plans

Questions from medical store owners

How do medicine orders work on WhatsApp?

A customer sends their prescription photo or medicine list in a chat with your store number. Your staff confirm availability and the total in the same chat, and arrange pickup or home delivery from the shared inbox.

How do refill reminders work?

You set up the reminder once for your regular patients. Each month they get a friendly WhatsApp message before their medicine runs out, and they can repeat the order in the same chat.

Do I need a new phone number?

No. You can connect your existing WhatsApp Business number, or get one during signup through Meta's embedded signup.

What does it cost to start?

You can start free with no card required. Paid plans start at Rs 4,499 per month, or Rs 3,599 per month billed yearly, when you need more volume and features.

Turn your WhatsApp number into your store's order desk.

Set up your pharmacy inbox today, confirmed orders, timely refills and regulars who stay regulars.

Free to start · No card required · Cancel anytime

Run your medical store on WhatsAppFree to start · No card required
Start free
WhatsApp par baat karein