Parcel bookings, pickup coordination and delivery updates, handled from one shared WhatsApp inbox for your whole team. Matlab har parcel ka sawal, aik hi jagah jawab, customer bhi sakoon me, team bhi.
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The same status question, hundreds of times a day. Your team copies tracking replies while real problems, a wrong address, a refused parcel, wait in line.
One rider takes orders on his number, the office on another. When a customer complains, nobody can find the original conversation.
Rain, a road closure, a rider shortage. The customer hears nothing, assumes the worst, and calls angry before you can explain.
No new apps for your customers to learn. Everything happens in the chat they already use every day.
A customer books a pickup inside WhatsApp, sharing sender and receiver addresses in a guided flow. The booking lands in your shared inbox where your team confirms and dispatches, all in one thread.
A customer asks about their parcel in the evening rush. AI replies share the status and expected delivery from your updates instantly, and only genuine problems reach your team.
No boxes to drag. You write it, the flow builds itself.
With the AI flow builder you do not drag boxes around. You write what should happen in plain words, and SocialGeniex builds the working flow for you.
Office, dispatchers and riders, everyone replies from the same courier number, with every parcel conversation in one place.
Office and dispatch reply from the same courier number. No bookings lost across personal phones.
Customers share addresses and parcel details in a guided chat flow, confirmed on the spot.
Status, rates, delivery times, service areas, answered automatically, even after office hours.
Delay notices, holiday schedules and rate changes to customers who opted in, in one go.
City to city rates shared right inside the conversation, so customers book faster.
Pickup and delivery confirmations sent to sender and receiver without manual typing.
Sign up free and connect your WhatsApp Business number, or get one during signup.
Add your rates, cities and booking flow once, and share your number everywhere.
Take bookings, answer status questions and send updates from a single shared inbox.
Every plan starts free with no card required. Yearly billing saves 20%.
For a first taste of bookings on WhatsApp.
or Rs 3,599/mo billed yearly
For courier services booking every day.
or Rs 11,999/mo billed yearly
For busy courier services and growing city networks.
Prices in PKR. Compare full plans
The customer opens a chat with your number and shares sender and receiver details in a short guided flow. The booking lands in your shared inbox, where your team confirms and dispatches in the same thread.
Yes. AI replies handle the everyday status, rate and timing questions from the answers you set up. Anything unusual is handed to your team in the same conversation, with full context.
No. You can connect your existing WhatsApp Business number, or get one during signup through Meta's embedded signup.
You can start free with no card required. Paid plans start at Rs 4,499 per month, or Rs 3,599 per month billed yearly, when you need more volume and features.
Set up your courier inbox today, booked pickups, answered customers and a team that sees everything in one place.
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