Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
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FOR COURIER & LOGISTICS SERVICES

Your courier WhatsApp, on autopilot.

Parcel bookings, pickup coordination and delivery updates, handled from one shared WhatsApp inbox for your whole team. Matlab har parcel ka sawal, aik hi jagah jawab, customer bhi sakoon me, team bhi.

Free to start · No card required · Set up in minutes

  • Customers book pickups and share addresses right in chat
  • Delivery updates and delay notices sent without manual effort
  • "Where is my parcel?" answered automatically, all day
A cartoon courier service manager happily coordinating parcel deliveries on WhatsApp with riders in the background
Parcel questions answered automatically
Shared team inbox Pickup booking flows Delivery updates Broadcasts AI replies Rate list in chat Customer lists Meta-approved templates
THE PROBLEM

Sound familiar?

01

"Where is my parcel?" all day long

The same status question, hundreds of times a day. Your team copies tracking replies while real problems, a wrong address, a refused parcel, wait in line.

02

Bookings taken on three different phones

One rider takes orders on his number, the office on another. When a customer complains, nobody can find the original conversation.

03

Delays nobody tells the customer about

Rain, a road closure, a rider shortage. The customer hears nothing, assumes the worst, and calls angry before you can explain.

PICTURE THIS

A typical day, run on WhatsApp

No new apps for your customers to learn. Everything happens in the chat they already use every day.

A cartoon courier dispatcher confirming a pickup booking on WhatsApp while a rider loads parcels
11:00 AM, The pickup booking

Booked in chat. Rider dispatched.

A customer books a pickup inside WhatsApp, sharing sender and receiver addresses in a guided flow. The booking lands in your shared inbox where your team confirms and dispatches, all in one thread.

  • Booking flows collect addresses and parcel details
  • Confirmations reach the customer instantly in chat
  • The whole team works from the same booking thread
A cartoon customer happily tracking a parcel delivery on WhatsApp
4:00 PM, The status question

"Where is my parcel?" answered itself

A customer asks about their parcel in the evening rush. AI replies share the status and expected delivery from your updates instantly, and only genuine problems reach your team.

  • AI replies handle status and rate questions
  • Delay notices sent to affected customers in one go
  • Real problems are handed to your staff in the same chat
AI FLOW BUILDER
You write, in your own words Jab kisi parcel ki delivery me delay ho to customer ko khud message bhejo ke maazrat, aap ka parcel kal tak pohanch jayega, aur agar wo poochay to usay wajah bhi bata do.
1 Delay happens on a route
2 Customers informed automatically
3 Questions answered in chat
4 Updates land in your shared inbox

No boxes to drag. You write it, the flow builds itself.

Any time, The delay notice

You describe it once. The flow runs forever.

With the AI flow builder you do not drag boxes around. You write what should happen in plain words, and SocialGeniex builds the working flow for you.

  • Affected customers informed before they call you
  • Delivery confirmations collected in the same thread
  • Your team only steps in when a human is really needed
Start free
THE PRODUCT

One inbox your whole team shares

Office, dispatchers and riders, everyone replies from the same courier number, with every parcel conversation in one place.

app.socialgeniex.com
SocialGeniex shared WhatsApp inbox for a courier service team
WHAT YOU GET

Everything runs from one number

Shared team inbox

Office and dispatch reply from the same courier number. No bookings lost across personal phones.

Pickup booking flows

Customers share addresses and parcel details in a guided chat flow, confirmed on the spot.

AI replies for daily questions

Status, rates, delivery times, service areas, answered automatically, even after office hours.

Broadcasts for updates

Delay notices, holiday schedules and rate changes to customers who opted in, in one go.

Rate list in chat

City to city rates shared right inside the conversation, so customers book faster.

Delivery notifications

Pickup and delivery confirmations sent to sender and receiver without manual typing.

GETTING STARTED

Live in three steps

1

Connect your number

Sign up free and connect your WhatsApp Business number, or get one during signup.

2

Set up your services

Add your rates, cities and booking flow once, and share your number everywhere.

3

Deliver from one inbox

Take bookings, answer status questions and send updates from a single shared inbox.

PRICING

Start free. Grow when you're ready.

Every plan starts free with no card required. Yearly billing saves 20%.

Starter
Rs 0/ forever

For a first taste of bookings on WhatsApp.

  • 1 WhatsApp number
  • Shared team inbox
  • Pickup booking flows
  • Broadcasts to opted-in customers
Start free
Growth
Rs 4,499/ mo

or Rs 3,599/mo billed yearly

For courier services booking every day.

  • Everything in Starter
  • 20,000 messages / month
  • 2 WhatsApp numbers
  • Delivery notifications
  • Broadcasts & rate list in chat
Start free
Pro
FOR GROWING NETWORKS
Rs 14,999/ mo

or Rs 11,999/mo billed yearly

For busy courier services and growing city networks.

  • Everything in Growth
  • 100,000 messages / month
  • 5 WhatsApp numbers
  • 25,000 contacts
  • AI replies for daily questions
Start free

Prices in PKR. Compare full plans

Questions from courier service owners

How do customers book a pickup on WhatsApp?

The customer opens a chat with your number and shares sender and receiver details in a short guided flow. The booking lands in your shared inbox, where your team confirms and dispatches in the same thread.

Can it answer parcel status questions?

Yes. AI replies handle the everyday status, rate and timing questions from the answers you set up. Anything unusual is handed to your team in the same conversation, with full context.

Do I need a new phone number?

No. You can connect your existing WhatsApp Business number, or get one during signup through Meta's embedded signup.

What does it cost to start?

You can start free with no card required. Paid plans start at Rs 4,499 per month, or Rs 3,599 per month billed yearly, when you need more volume and features.

Turn your WhatsApp number into your bookings and tracking desk.

Set up your courier inbox today, booked pickups, answered customers and a team that sees everything in one place.

Free to start · No card required · Cancel anytime

Run your courier service on WhatsAppFree to start · No card required
Start free
WhatsApp par baat karein