Test bookings, report delivery and result-ready alerts, handled from one shared WhatsApp inbox for your front desk and home sampling team. Matlab report tayyar, message khud chala gaya, patient bar bar call nahi karta.
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Your front desk phone rings with the same question from morning to night. Staff keep checking the system while patients wait at the counter.
Patients travel across the city for a printed report, or never collect it at all. Important results sit in a tray while the patient waits at home.
Addresses on sticky notes, calls to riders, patients unsure when the phlebotomist will arrive. One missed message and the sample round falls apart.
No new apps for your customers to learn. Everything happens in the chat they already use every day.
A patient picks tests, shares an address and chooses a time for home sampling, all inside WhatsApp. Your team sees the booking in the shared inbox and plans the rider round around it.
When a result is ready, the patient gets a WhatsApp alert and the report in the same chat. No phone queue, no wasted trip, no printed copy left behind.
No boxes to drag. You write it, the flow builds itself.
With the AI flow builder you do not drag boxes around. You write what should happen in plain words, and SocialGeniex builds the working flow for you.
Front desk, riders and lab staff, everyone works from the same lab number, with every patient conversation in one place.
Front desk and sampling teams reply from the same lab number. No patient threads lost on personal phones.
Patients pick tests, share their address and book home sampling or a lab visit in a short guided flow.
Finished reports are shared inside the patient's conversation, where they can find them any time.
Result-ready alerts, fasting reminders and sample instructions sent automatically.
Test rates, timings, branch locations and preparation rules, answered automatically, even at night.
Seasonal test packages and health checkup offers to patients who opted in, in one go.
Sign up free and connect your WhatsApp Business number, or get one during signup.
List your tests, rates and sampling areas, and turn on booking and report flows.
Take bookings, deliver reports and answer questions from a single shared inbox.
Every plan starts free with no card required. Yearly billing saves 20%.
For a single-branch lab getting started.
or Rs 3,599/mo billed yearly
For labs running daily home sampling.
or Rs 11,999/mo billed yearly
For multi-branch labs and collection centres.
Prices in PKR. Compare full plans
When a report is ready, the patient gets a WhatsApp message in their existing chat with your lab, with the report attached. They can open it any time, no portal or password needed.
Yes. A guided flow collects the tests, address and preferred time, and the booking appears in your shared inbox for your sampling team.
Yes. You describe the instruction once, and the flow reminds the patient the night before, with replies coming back into the same inbox.
You can start free with no card required. Paid plans start at Rs 4,499 per month, or Rs 3,599 per month billed yearly, when you need more volume and features.
Set up your lab inbox today, bookings in chat, reports delivered and patients who stop calling to ask.
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