Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
Broadcasts · flows · shared inbox · one workspace · Built for growing businesses in Pakistan & beyond · Template pre-validation included · Start free · no card required · Now live: AI Flow Generation
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FOR DIAGNOSTIC LABS & PATHOLOGY

Your lab's WhatsApp, on autopilot.

Test bookings, report delivery and result-ready alerts, handled from one shared WhatsApp inbox for your front desk and home sampling team. Matlab report tayyar, message khud chala gaya, patient bar bar call nahi karta.

Free to start · No card required · Set up in minutes

  • Patients book tests and home sampling right inside the chat
  • Reports shared in the same conversation the moment they are ready
  • Rates and preparation questions answered automatically
A cartoon lab receptionist happily sending a patient test report on WhatsApp inside a clean modern laboratory
Reports delivered in chat, on time
Shared team inbox Test booking Report delivery Result alerts Home sampling AI replies Broadcasts Meta-approved templates
THE PROBLEM

Sound familiar?

01

"Is my report ready?" all day long

Your front desk phone rings with the same question from morning to night. Staff keep checking the system while patients wait at the counter.

02

Reports printed, collected late or never

Patients travel across the city for a printed report, or never collect it at all. Important results sit in a tray while the patient waits at home.

03

Home sampling requests scattered everywhere

Addresses on sticky notes, calls to riders, patients unsure when the phlebotomist will arrive. One missed message and the sample round falls apart.

PICTURE THIS

A typical day, run on WhatsApp

No new apps for your customers to learn. Everything happens in the chat they already use every day.

A cartoon lab team member confirming a home sampling booking on WhatsApp
Morning, The test booking

Booked in chat, sample collected on time

A patient picks tests, shares an address and chooses a time for home sampling, all inside WhatsApp. Your team sees the booking in the shared inbox and plans the rider round around it.

  • Test lists and rates shared right in the conversation
  • Address and time collected in a guided flow
  • Bookings visible to front desk and riders in one inbox
A cartoon patient receiving a lab report on WhatsApp at home with a relieved smile
Afternoon, The report is ready

The report reaches the patient, not the other way round

When a result is ready, the patient gets a WhatsApp alert and the report in the same chat. No phone queue, no wasted trip, no printed copy left behind.

  • Result-ready alerts sent automatically
  • Reports shared inside the patient's own thread
  • Fewer counter visits and happier patients
AI FLOW BUILDER
You write, in your own words Jis patient ka kal subah fasting test hai, usay raat ko reminder bhejo ke 10 ghante kuch na khaye, aur subah usay home sampling ki timing confirm kar do.
1 Night before the test
2 Fasting reminder sent
3 Patient confirms in chat
4 Sample collected on schedule

No boxes to drag. You write it, the flow builds itself.

Fasting tests, The night-before reminder

You describe it once. The flow runs forever.

With the AI flow builder you do not drag boxes around. You write what should happen in plain words, and SocialGeniex builds the working flow for you.

  • Patients reminded about fasting the night before
  • Sample timings confirmed in the same chat
  • Staff step in only when a patient needs help
Start free
THE PRODUCT

One inbox your whole team shares

Front desk, riders and lab staff, everyone works from the same lab number, with every patient conversation in one place.

app.socialgeniex.com
SocialGeniex shared WhatsApp inbox for a diagnostic lab team
WHAT YOU GET

Everything runs from one number

Shared team inbox

Front desk and sampling teams reply from the same lab number. No patient threads lost on personal phones.

Test booking flows

Patients pick tests, share their address and book home sampling or a lab visit in a short guided flow.

Report delivery in chat

Finished reports are shared inside the patient's conversation, where they can find them any time.

Result and preparation alerts

Result-ready alerts, fasting reminders and sample instructions sent automatically.

AI replies for daily questions

Test rates, timings, branch locations and preparation rules, answered automatically, even at night.

Health camp broadcasts

Seasonal test packages and health checkup offers to patients who opted in, in one go.

GETTING STARTED

Live in three steps

1

Connect your number

Sign up free and connect your WhatsApp Business number, or get one during signup.

2

Add your test menu

List your tests, rates and sampling areas, and turn on booking and report flows.

3

Serve patients faster

Take bookings, deliver reports and answer questions from a single shared inbox.

PRICING

Start free. Grow when you're ready.

Every plan starts free with no card required. Yearly billing saves 20%.

Starter
Rs 0/ forever

For a single-branch lab getting started.

  • 1 WhatsApp number
  • Shared team inbox
  • Test booking flows
  • Broadcasts to opted-in patients
Start free
Growth
Rs 4,499/ mo

or Rs 3,599/mo billed yearly

For labs running daily home sampling.

  • Everything in Starter
  • 20,000 messages / month
  • 2 WhatsApp numbers
  • Report alerts & reminders
  • Broadcasts to opted-in patients
Start free
Pro
FOR BUSY LABS
Rs 14,999/ mo

or Rs 11,999/mo billed yearly

For multi-branch labs and collection centres.

  • Everything in Growth
  • 100,000 messages / month
  • 5 WhatsApp numbers
  • 25,000 contacts
  • AI replies for daily questions
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Prices in PKR. Compare full plans

Questions from diagnostic labs

How do patients receive their reports?

When a report is ready, the patient gets a WhatsApp message in their existing chat with your lab, with the report attached. They can open it any time, no portal or password needed.

Can patients book home sampling on WhatsApp?

Yes. A guided flow collects the tests, address and preferred time, and the booking appears in your shared inbox for your sampling team.

Can it remind patients about fasting before a test?

Yes. You describe the instruction once, and the flow reminds the patient the night before, with replies coming back into the same inbox.

What does it cost to start?

You can start free with no card required. Paid plans start at Rs 4,499 per month, or Rs 3,599 per month billed yearly, when you need more volume and features.

Turn your WhatsApp number into your lab's front desk.

Set up your lab inbox today, bookings in chat, reports delivered and patients who stop calling to ask.

Free to start · No card required · Cancel anytime

Run your lab on WhatsAppFree to start · No card required
Start free
WhatsApp par baat karein