What is the WhatsApp Business API?
The official way to send and automate WhatsApp messages at scale — multiple agents, templates, chatbots and analytics on one number.
Broadcasts, flows, shared inbox, templates, CRM and AI — everything you need to market, sell and support on WhatsApp, in one workspace.
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“We stopped paying five vendors. Started shipping conversations.”
Most platforms make you stitch five tools together — and then charge you per seat. We built one workspace where broadcasts know your inbox, flows know your catalog, and templates know your analytics. One bill. Pay only for what you ship.
Audience builder with 30+ filters, A/B test variants, recurring sends, throttle-by-quality-rating — and a per-recipient timezone scheduler so your 9am promo lands at 9am, everywhere.
Stack tags, geos, order history, custom attributes, opt-in source. Saved segments refresh in real-time.
Test up to 4 variants. SocialGeniex promotes the winner once statistical significance is hit.
9am promo lands at 9am everywhere. Quiet-hours respected per market & per region.
Automatic throttle if Meta downgrades you. We pause, retry, and re-warm in the background.
Every link shortened, signed, and attributable. UTMs auto-passed to Stripe & GA4.
Weekly newsletters, monthly digests, or fire-on-event from a Stripe webhook.
Eighteen node types, infinite branches, AI-suggested next steps. Tell Copilot what you want, watch it build a 14-node graph in 2.4 seconds — then tweak by hand.
Trigger, delay, condition, message, webhook, AI reply, payment, tag, branch, split-test, and more.
Nest as deep as you want. Visualised on an infinite canvas with one-click collapse.
Median time from prompt to a working draft. Tweak by hand once it lands.
Every save is a version. Roll back, diff, share previews with a link.
One shared inbox for WhatsApp, Instagram, Facebook, Telegram, TikTok and SMS — your agents won't quit over it. Assign, escalate, snooze, resolve. Customer history, order data, and tags side-by-side. Keyboard-first.
Per-team rules, skill tags, capacity caps.
First response & resolution targets per channel.
@mention teammates without the customer seeing.
Variables, snippets, per-team libraries.
Orders, LTV, sentiment, tags side-by-side.
In-chat survey, dashboard breakdown by agent.
Carousel, utility, OTP, marketing — every template pre-validated against Meta's policy before you submit, so more get approved the first time.
Browse the library, customize variables, hit "submit to Meta." SocialGeniex pre-flights against current policy and serves you back any reasons for likely rejection — before you click send.
Templates for every industry. Filter by language, category, or compliance tier.
Side-by-side WhatsApp preview updates as you type. Test with sample data.
We flag promotional words in utility templates, missing opt-ins, banned characters — before you send.
Use immediately in flows, campaigns, or the API.
Run WhatsApp, Instagram, Facebook, Telegram, TikTok and SMS from one shared inbox — the same flows, templates and agents across every channel. And for WhatsApp itself, connect three ways: official Cloud API, Twilio, or scan a QR to test in two minutes.
Embedded Facebook signup, automatic phone verification, business detail fetch, one-tap disconnect. We can provision the WABA for you.
Drop in your account SID + auth token. Sandbox for testing, Studio Senders for production. Everything routes through your existing Twilio account.
Pair any WhatsApp number with no Meta approval. Real-time status monitoring, auto-reconnect, ban detection. Sandbox flows before going official.
Broadcasts, flows, shared inbox, templates, CRM and AI — everything customer chat needs, in one workspace your whole team can use from day one.
"Describe a workflow in plain words and get a working automation graph in seconds — no developers needed."
"Bring contacts, templates and chat history from your old tools — and keep every conversation running."
For solo founders trying it out.
For founders & small teams.
For growing brands & agencies.
For high-volume teams & regulated industries.
Still unsure? Email support@socialgeniex.com — a real human replies inside 4 hours.
No — SocialGeniex can provision a WABA on your behalf via Meta's embedded signup. If you already have one, connect it directly. Twilio and Unofficial API QR-pair are also supported.
Usually within a few hours. We pre-validate against Meta\u2019s policy so more get approved the first time.
Yes — one-click importers for all four, plus free white-glove migration on Pro & Scale.
22 gateways including Razorpay, Stripe, PayPal, Paystack, Flutterwave, Instamojo.
Your data is stored on secure, access-controlled servers with encrypted backups.
Everything teams ask before switching to WhatsApp. Hover to pause.
The official way to send and automate WhatsApp messages at scale — multiple agents, templates, chatbots and analytics on one number.
Not if you respect opt-in, keep a healthy quality rating and pace your sends. We handle warm-up and pacing for you.
Yes — to opted-in contacts, with batching and gaps that protect your number and your delivery rate.
No. Build chatbots, flows and campaigns with a drag-and-drop builder — no developers required.
WhatsApp bills per delivered message, by category (marketing, utility, authentication) and country. Since Oct 1 2026 Meta bills per delivered message: the first 1,000 service replies per month per number are free, then billed at the utility rate; utility templates inside an open 24-hour window bill from the first message. We show the cost of each template up front.
Yes, via the official Cloud API. Customer-initiated chats stay in one shared team inbox.
Every new workspace starts on a trial so you can test broadcasts, automation and the inbox before you pay.
Yes — Click-to-WhatsApp ads drop customers straight into a conversation, and we route them into your inbox + pipeline.
Live in 4 minutes. No credit card. Cancel anytime, keep your data.