SocialGeniex is a business messaging and customer-engagement platform that helps businesses manage WhatsApp conversations, send automated campaigns, organize contacts, operate a shared team inbox, build chatbot flows, and track messaging performance from one workspace.
““SocialGeniex has made it easier for us to manage customer conversations, automate follow-ups, and stay connected with our audience all from one platform.””
Most platforms make you stitch five tools together — and then charge you per seat. We built one workspace where broadcasts know your inbox, flows know your catalog, and templates know your analytics. One bill. Pay only for what you ship.
Audience builder with 30+ filters, A/B test variants, recurring sends, throttle-by-quality-rating — and a per-recipient timezone scheduler so your 9am promo lands at 9am, everywhere.
Stack tags, geos, order history, custom attributes, opt-in source. Saved segments refresh in real-time.
Test up to 4 variants. SocialGeniex promotes the winner once statistical significance is hit.
9am promo lands at 9am everywhere. Quiet-hours respected per market & per region.
Automatic throttle if Meta downgrades you. We pause, retry, and re-warm in the background.
Every link shortened, signed, and attributable. UTMs auto-passed to Stripe & GA4.
Weekly newsletters, monthly digests, or fire-on-event from a Stripe webhook.
Eighteen node types, infinite branches, AI-suggested next steps. Tell Copilot what you want, watch it build a 14-node graph in 2.4 seconds — then tweak by hand.
Trigger, delay, condition, message, webhook, AI reply, payment, tag, branch, split-test, and more.
Nest as deep as you want. Visualised on an infinite canvas with one-click collapse.
Median time from prompt to a working draft. Tweak by hand once it lands.
Every save is a version. Roll back, diff, share previews with a link.
A shared inbox your agents won't quit over. Assign, escalate, snooze, resolve. Customer history, order data, and tags side-by-side. Keyboard-first.
Per-team rules, skill tags, capacity caps.
First response & resolution targets per channel.
@mention teammates without the customer seeing.
Variables, snippets, per-team libraries.
Orders, LTV, sentiment, tags side-by-side.
In-chat survey, dashboard breakdown by agent.
Carousel, utility, OTP, marketing — every template pre-validated against Meta's policy before submission. Rejection rate under 4%.
Browse the library, customize variables, hit "submit to Meta." SocialGeniex pre-flights against current policy and serves you back any reasons for likely rejection — before you click send.
9 industries, 71 templates. Filter by language, category, or compliance tier.
Side-by-side WhatsApp preview updates as you type. Test with sample data.
We flag promotional words in utility templates, missing opt-ins, banned characters — before you send.
Rejection rate stays under 4%. Use immediately in flows, campaigns, or the API.
Plug in WhatsApp Cloud API for official scale, Twilio if that's where your stack lives, or scan a QR with the Unofficial API to test in two minutes. Same flows, same templates, same agents.
Embedded Facebook signup, automatic phone verification, business detail fetch, one-tap disconnect. We can provision the WABA for you.
Drop in your account SID + auth token. Sandbox for testing, Studio Senders for production. Everything routes through your existing Twilio account.
Pair any WhatsApp number with no Meta approval. Real-time status monitoring, auto-reconnect, ban detection. Sandbox flows before going official.
We replaced AiSensy, Klaviyo, Freshdesk, and a Zapier mess. Read rates jumped from 19% on email to 86% on WhatsApp — and agents reply 3× faster. CFO is happy.
"AI Flow Generation is unreasonably good. Described our cart-abandon flow in one sentence — got a 14-node graph in 2 seconds. Saved a week."
"Migrated from Wati in 3 days. White-glove team imported 11k contacts, 38 templates, 22 flows — zero downtime."
For solo founders trying it out.
For founders & small teams.
For growing brands & agencies.
For high-volume teams & regulated industries.
Still unsure? Email support@socialgeniex.com — a real human replies inside 4 hours.
No — SocialGeniex can guide you through an official Meta connection. Existing supported accounts can be connected directly.
Approval time is controlled by Meta and varies. SocialGeniex helps validate templates before submission and displays their current status.
Yes. You can import eligible contacts and rebuild campaigns, templates, automations and inbox workflows with migration support.
Available gateways depend on your country and workspace configuration. Current options are shown during checkout and in account settings.
Workspace data is stored on secured infrastructure with access controls, encryption and configurable retention safeguards.
Live in 4 minutes. No credit card. Cancel anytime, keep your data.
