Every chat. One inbox. Zero markup. The omnichannel WhatsApp CRM.

01 / 03Every dot is a message

The WhatsApp CRM that hears every channel at once.

Official Cloud API, QR-linked phones, Instagram, Telegram and seven more channels in one inbox. BYOK AI copilots, unlimited agents, zero per-seat fees.

QR pairing is unofficial (WhatsApp Linked Devices) and WhatsApp can ban numbers that use it.

Monday, 9:04 AM. Unread everywhere.

Eleven apps, eleven badge counts and one team switching tabs all morning. Flip the switch to run the same morning through one queue.

Unified inbox
All 11 channels · oldest first
64 open · 0 missed
Apps open
11
Unread
0
First reply
4h 12m

Every message, one board. Watch them move.

An interactive look at how conversations move through one SocialGeniex inbox.

Since you arrived 00:00 ago
0
messages moved across the board.
Split by channel · since you arrivedLive
Live routing logp50 routing 41ms
99.4%
Delivered
86.2%
Read
17.6s
Median first reply
38,214
Open conversations
Message sundial
Today in 5-minute slices. Hover any slice.
So farForecastNow
Now
--:--
— msgs / 5 min
— read
Channel spectrogram
Last 30s

Each row is a channel. Brighter cells mean heavier traffic.

First-reply time

Every dot is a conversation. Watch where they land.

Each new chat drops through the board and lands in the bin of its first-reply time. Most never make it past twenty seconds.

17.6s
P50
31s
P90
0
Sampled
Industry median · 4h 12mOn this scale it would land about 46 metres to the right of the chart.
0s5s10s15s20s25s30s35s40s45s50s55s60+

Don't read about the bot. Talk to it.

A real cart-recovery flow. Pick a reply as the customer and watch the journey light up on the canvas while it runs.

ML
Maison Linen
WhatsApp Business · online
Waiting for the bot…
cart_recovery_v3Listening
TRIGGERCart abandoned MESSAGEReminder + catalog ACTIONSecure pay link AI NODE · BYOKVIP + sentiment ROUTEHand to an agent RESULTPaid ✓✓ MESSAGE10% VIP code RESULTDana joined · 41s
Carts recovered
Conversion lift
Prompt to flow

Click anywhere to send 50,000 messages.

Every dot is a recipient. Grey is sent, green delivered, blue read. Try Turbo and watch the dispatcher protect your quality rating on its own.

Pick a pace, then click the board.
Sent
0
Delivered
0
Read
0
Blocked
0.00%
Revenue
$0

Since you arrived, SocialGeniex customers kept

$0.00

out of per-seat CRMs. No seat tax, no message markup.

All our clinic bookings and customer chats now come into one inbox. Replying on WhatsApp is much faster than before.
BilalBilal Hijama OwnerBilal Hijama
Our sales team handles customer enquiries from WhatsApp, Facebook and Instagram in one place. No lead gets missed now.
IzharHonda Khair OwnerHonda Khair
Your team
You keep every year
$7,200

Estimated with typical competitor fees of $25 per agent each month and $0.01 per message.

CapabilitySocialGeniexTheWhatBotWatiManyChat
Monthly priceRs 3,599/mo on the yearly plan$29/mo flatFrom $59/moFrom $15/mo
Per-message markup$0.00Extra charges on usageExtra charges on usageExtra charges on usage
Team seatsUnlimitedLimited seats3 seats includedVaries by plan
QR-linked numbersSupportedNot supportedNot supportedNot supported
ChannelsWhatsApp, Instagram, Facebook and moreWhatsApp onlyLimited on starter planMostly chat channels
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Ask anything. Get it answered here.

Tap a question and the answer arrives the way your customers' answers will. Still curious? Message us on WhatsApp.

S
SocialGeniex support
typically replies in 18 seconds

Say hello.

Join businesses running customer journeys across eleven live channels. Setup takes under three minutes, no card required.